Writing Better User Stories Course

Description: Writing user stories is harder than you think. Trying to capture the functionality the user wants is not always that simple. User stories are one of the most applicable techniques introduced by Agile and many organizations have been using them in place of their stakeholder requirements in Waterfall environments because of their ease of use and relatability to their users. Getting them right takes practice. Many user stories are too big and cannot be worked on. Some are too small adding no real value. This course helps you write effective user stories by identifying the attributes and guidelines for writing better user stories.  

Length: 1-Days

CDU/PDU: Earn 7 CDU/PDU for both IIBA and PMI certification

Perquisites: We recommend the Introduction to Business Analysis course or equivalent experience.

Intended Audience: Anyone that works in an Agile environment and contributes user stories, or anyone working in a different methodology who want to move to user stories instead of traditional stakeholder requirements formats.


  • How to develop and manage user stories

  • How to write great user stories

  • How to evaluate user stories

  • How to fix user stories that are not ready to work on

  • Determine when your user story is solid enough to work on

  • Development of acceptance criteria

  • How to break down user stories and get to the MVP

  • How to create a user story map

Course Topics

  • What is a user story? Why does Agile use user stories?

  • Understand the user story concept

  • The format of a user story

  • Qualities of a great user story

  • How to write great user stories

  • INVEST criteria for user stories

  • How to recognize when a user story is not so great

  • How to fix user stories

  • Determine when your user story is solid enough to work on

  • Development of acceptance criteria

  • Acceptance criteria lists vs. Gherkin

  • How to break down user stories (MVP)

  • How to create a user story map through functional decomposition


Upcoming Instructor Led Dates: This course is delivered virtually online or in public classrooms. Click the date to learn more about the scheduled course.

business analyst IIBA endorsed education provider

The Uncommon League is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

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Jen Battan

Jen Battan

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.