Introduction to Business Analysis Course

Description: This 1-day course is appropriate for anyone that is interested in learning what it takes to become a Business Analyst, validate what they know about Business Analysis, or become Business Analysis work-ready. This course explores the foundational aspects, benefits, techniques, the process, skill-sets, competencies, and general expectations of the Business Analysis role and how it delivers value to stakeholders and organizations.

Length: 1-day

CDU/PDU: Earn 7 CDU/PDU for both IIBA and PMI certification

Perquisites: None

Intended Audience: Anyone that is interested in a career in Business Analysis, wants to understand what Business Analysis is, wants to help promote the profession of Business Analysis in their organization.


  • Identify the roles and responsibilities of the Business Analyst

  • Compare the BA role to other project roles

  • Understand how business analysis works in both IT and business environments

  • Understand the benefits and value of Business Analysis

  • Understand the competencies of a Business Analyst

  • Understand the high-level process of Business Analysis

  • Understand general expectation of the Business Analyst role

Course Topics

  • Introduction to Business Analysis

  • Key business analysis terms, activities and general overview of business analysis

  • Key business analysis activities, deliverables and techniques

  • The breadth of business analysis from the business to IT projects

  • Benefits of Business Analysis

  • Barriers to Business Analysis

  • BA Competencies

  • BA Career Path

  • Requirements defined and their classifications

  • Methodologies/approaches to business analysis

  • Comparing business analysis to other roles and where they overlap

  • A typical day in the life of a business analyst

  • Trends in business analysis

  • Overview of the IIBA BABOK and how it relates to Business Analysis and your training

  • A high-level understanding of requirements, business rules, process, data, interfaces, interactions, scope


Upcoming Instructor Led Dates: This course is delivered virtually online or in public classrooms. The delivery method is displayed below each scheduled date.

business analyst endorsed education provider

The Uncommon League is an IIBA Endorsed Education Provider.  This course is aligned with the BABOK 3.0.

business analyst certificate

This course is part of the Business Analysis Certificate. Click here to learn more!

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Jennifer Battan

Jennifer Battan

Public Course Instructor - Jennifer Battan, the Out of the Box BA, has an energetic passion injecting innovation and creative problem solving techniques into how BAs do their day to day work. Her passion is helping teams apply the art and science of business analysis techniques with fresh, modern perspectives.  Jen is an internationally recognized conference speaker, educator and thought leader within the business analysis and creative problem solving communities. She served on her local IIBA (International Institute of Business Analysis) Chapter board as President and various roles for more than seven years, and led a content development and writing team for the Guide to the IIBA Body of Knowledge.  Jen has been a passionate volunteer with the Minnesota Destination Imagination Affiliate for more than 18 years, serving as an Appraiser, Regional Challenge Master, and Volunteer Dissector (Challenge Editor) inspiring today's learners to utilize diverse approaches in applying 21st century skills and creativity.

Bob Prentiss

Bob Prentiss

Enterprise Solutions Instructor - Bob Prentiss is our fearless leader and innovator. Bob is passionate about helping you think, learn and work differently. Bob is an awesome trainer, speaker, mentor, coach, and author. Collector of all things dragon related and Dr. Who fan. Bob is CBAP certified with 25+ years of experience in corporate America; with a background in managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is an award winning curriculum developer. Bob has presented numerous keynote, workshops, seminars, conferences, and training sessions across North America. Bob is a founding member and past President of the IIBA MSP Chapter.